This Privacy Statement covers the types of personal information we collect, how we use it and the steps we take to protect it. We collect information through the website, the Taplytics Dashboard, your input on our website and directly from our customers when using our services.
How we collect information
You can opt-out of cookies or prevent third party websites from accessing our cookies through the privacy settings on your browser. That will disable, however, some features of our website.
We collect personal information you provide to us on our website, such as your name, email address, telephone number, and username and password, when you:
- Contact us through the website and fill out an online form;
- Create an account on our website;
- Sign-up for our newsletter; or
- Sign-up for our services provided via the Taplytics Dashboard.
This information collected is only used to fulfill the service you have requested, such as authentication for access to the Dashboard or delivering the newsletter, or to contact you in regards to your inquiries. Information collected through the Dashboard is also used to track usage and activity for diagnosis purposes. We use your browsing activity to discern your interests and provide you with advertisements and updates tailored to your interests.
Taplytics uses third party service providers to collect personal information related to payments, such as credit card information, in order to process the payment for the service or product requested.
Taplytics also uses a third party platform to solicit and display comments to our blog postings on the website. We are not responsible for the content that you post on our website and we ask that you do not post content that could violate the privacy of others.
When you use Taplytics’ services, we collect information, such as your IP address, device identification usage information through cookies placed on your web browser with the software development kit (SDK) used. We also collect information through the mobile SDK and network calls made to our APIs. This information is used to provide our services to you and to update and improve these services.
Our Clients’ data
Occasionally, we receive data collected by our clients for the purposes of providing our services to the client. In such cases, our clients have solicited your consent to share the personal information with us and we enter into data protection agreements with our clients to ensure that consent was properly obtained prior to them sharing your personal information.
How we protect your information
Where is your information stored
You data is stored on a secure cloud in the United States, so United States law can apply to it. Data is stored with AWS and Google Cloud. AWS, Google Cloud and Taplytics are EU-US Privacy Shield certified.
How we share information
In cases when we are processing personal information on behalf of a client, we may share personal and usage data only with the party we are providing the service for and according to their instructions.
How you can access or modify your personal information
You can submit a request to access, edit or remove the personal information you have provided to us by contacting email@example.com. If you find your information is inaccurate, we will correct or delete it, as needed. You can withdraw your consent to us holding the information you provided at any time.
For privacy and personal information queries and concerns, please contact: Taplytics Inc. at 488 Wellington St W, Suite 204, Toronto, ON M5V 1E3, Canada, or by email at firstname.lastname@example.org. Should your concerns remain unaddressed, you can contact the Data Protection Authority in your country or the Office of the Privacy Commissioner of Canada.