Welcome to the new era of Customer Experience Automation.
Reimagine what it means to put customers first. Taplytics brings together digital customer journey design, optimization, and messaging—in a single platform—to help you deliver unique cross-channel experiences at scale.
Elevate Customer Relationships
Orchestrate deeply personalized, cross-channel experiences with our foundation of customer journey design, targeting, and data capabilities.
Customer Journey Builder
What if you could design and deliver multiple customer touchpoints with drag and drop functionality? Our journey builder connects marketing automation and A/B testing—across all channels—in a collaborative space to take the manual patch-work out of digital experience orchestration.
Use customer behavior to guide everything you do. Our open data platform helps you marry experiment and customer data for advanced targeting, and pushes that data into third party tools for complete customer analysis.
Endless channels and messages have created customer burnout. We combine user behavior and preference data to personalize what customers see in your product, and which messages they receive from your brand.
Optimize Customer Touchpoints
Building products and experiences is only half the battle. Become a digital leader by testing, proving, and optimizing everything your customer sees.
Experiment, validate, and optimize your digital properties—including mobile, web, product, and OTT—using powerful server-side and client-side experimentation.
Remove risk from your feature release process. Take complete control of your releases by launching without app-store approvals, rolling out new features to subsets of users, or rolling back new releases instantly.
Powerful Messaging & Automation
Keep customers engaged with personalized email and push notifications that are triggered by in-app behavior, and user-attributes.
Built With Data Security & Privacy In Mind
Successful customer experiences don’t have to sacrifice customer privacy. Taplytics was built with unparalleled security at its core to let companies securely leverage data—without putting their users at risk.
Securely Connect To Your Existing Data
Data security doesn’t have to slow you down. Securely connect to your existing data infrastructure and create whole new experiences for customers that weren't possible before.
Single-Tenant & On-Premise Capabilities
We support single-tenant cloud installations, perfect for security-conscious companies. Prefer not to use the cloud? We also offer on-premises installation, giving you the ability to run Taplytics on your own secure servers.
Own Your Own Encryption Keys
Maintain full control over your user data at all times. Whether you choose a single-tenant or on-premises installation, Taplytics gives you the ability to own your encryption keys, ensuring only your company has access.